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Sometimes I really struggle when writing emails to remote teams I barely work with. Even harder when the recipients are non-developers.
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Breaking down or describing problems without pointing fingers or patronizing is quite a challenge. I often would like to dump out all the facts and describe everything in a super clear way, like how you would write pseudo code to tackle a programming problem.
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But then again I think I've broken things down too much. 😱 I think my former boss taught me the best life lesson: "Communication is everything."